Risks, Limitations and Assumptions

  • The integration can manage critical/recovery failure alerts for the following two scenarios when the user activates App Failure Notifications in the settings:
    • Connectivity Exception
    • Authentication Exception
  • IBM AS400 will send duplicate/repeat failure alert notification for every 6 hours.
  • IBM AS400 cannot control monitoring pause/resume actions based on above alerts
  • Metrics can be used to monitor IBM-AS400 resource and can generate alerts based on the threshold values.
  • IBM-AS400 Event/Alert polling will be started only if user enables Event/Alert Polling in configuration.
  • Possible and default values of Alert Severity Filter configuration property are INQUIRY, DIAGNOSTIC and Alert Cleared Status property are REPLY
  • We have given sample mappings to map IBM-AS400 with OpsRamp Severities as part of Event/Alert Severity Mapping configuration filed. User can modify them as per their use-case at any point of time from app configuration page. Possible OpsRamp Severities are Critical, Warning, Ok, Info.
  • The Template Applied Time will only be displayed if the collector profile (Classic and NextGen Gateway) is version 18.1.0 or higher.
  • The minimum supported version for the option to get the latest snapshot metric and Full discovery is Nextgen-15.0.0.
  • Component level thresholds can be configured on each resource level.
  • This application supports both Classic Gateway and NextGen Gateway.
  • App is not compatible with Cluster Gateway.
  • OpsRamp does not support Healing of hardware alerts.
  • Message ID Filter (Regex) is supported in Event Polling.
    • By default, Message ID Filter (Regex) is set to an empty list ([]), which means only the Alert Severity Filter is applied.
    • When you configure both the Message ID Filter (Regex) and the Alert Severity Filter, the system applies both filters simultaneously to trigger an alert.
    • You can use the Message ID Filter (Regex) alone, but you must define Alert Severity Mapping based on the message types of the specified Message IDs.