Risks, Limitations & Assumptions

  • Application can handle Critical/Recovery failure notifications for below two cases when user enables App Failure Notifications in configuration
    • Connectivity Exception
    • Authentication Exception
  • Application will not send any duplicate/repeat failure alert notification until the already existed critical alert is recovered.
  • OpsRamp has validated this application with an Eternus model which has product code as “ET203 BU” and product name as “Eternus DX200 S3” which belongs to the product family of “Eternus DX.
  • Support for Macro replacement for threshold breach alerts (i.e, customisation for threshold breach alert’s subject, description).
  • No support of showing activity logs.
  • The Template Applied Time will only be displayed if the collector profile (Classic and NextGen Gateway) is version 18.1.0 or higher.
  • Application is not compatible with Cluster Gateway.
  • This application supports both Classic Gateway and NextGen Gateway.