Introduction

The OpsRamp agent is a software tool for managing and monitoring IT infrastructure within the OpsRamp platform. It collects data from various resources and sends it to the OpsRamp cloud for analysis, reporting, and alerting.

The agent is a lightweight, secure application running on managed servers as two OS services:

  • Agent: Handles all the necessary operations to manage your server.
  • Agent Shield: Acts as a watchdog, monitoring and restarting the agent if it stops running.

On Windows, the Agent and Agent Shield run as Windows services. On Linux, the Agent and Agent Shield run as OS processes.

Key Features

  • Asset Collection and Proactive Jobs: Collect data and assign jobs manually or through device management policies
  • Scripts/Automation: Automate tasks. Runbook automation, remote script execution, and custom script monitoring.
  • Monitoring templates: Available for both Windows and Linux operating systems.
  • Applications monitor support: Map scripts to monitor outputs for self-remediation or additional information.
  • Patch Management: Download and apply patches from Microsoft and WSUS policies across multiple sites.
  • Remote Command: Remote command execution
  • Remote Console: Remote device access
  • Data Collection: Collects OS, hardware, application, services, patch, and AV information.
  • Data Retention: On loss of network connectivity, the agent retains alert data for the last 24 hours and retains metric data for the last one hour.

How OpsRamp Agents Work?

An OpsRamp agent is an executable application that runs directly on managed resources, whether they are physical servers, virtual machines, or cloud instances. The agent collects performance and configuration data and securely transmits it to the OpsRamp platform. This data is then used to provide dashboards, reports, and alerts that give IT teams the necessary visibility and control over their environments.

Supported Environments

OpsRamp agents are highly versatile and support a wide variety of environments, including:

  • On-Premise Infrastructure: Data centers with physical servers, network devices, and storage systems.
  • Cloud Platforms: Public clouds such as AWS, Microsoft Azure, Google Cloud, and private cloud solutions.
  • Hybrid Environments: A combination of on-premise and cloud resources.
  • Containerized Environments: Kubernetes clusters and Docker containers.

Installation Workflow

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Deployment Platforms

OpsRamp Agent can be deployed on the following operating systems:

  • Microsoft Windows OS
  • Linux OS
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