You can update the package using one of the following methods:

• Method 1: Using OpsRamp Agent Remote Script (Recommended)
• Method 2: Manual Execution

Method 1: Using OpsRamp Agent Remote Script

1. Navigate to Automation > Scripts v2.

2. Create a Script Category (Global, Partner-specific, or Client-specific).

3. Click the Add to create a new script. Provide the following script details:

   • Name: Example- Package Upgrade - 20.1.2
   • Description: Patch script - 20.1.2
   • Execution Time: 60 seconds
   • Platform: Linux

4. Paste this following script in the script content:

   !/bin/bash
   set -ex
   
   # Define working directory
   WORKDIR="/tmp"
   PATCH_ARCHIVE="2012-classicgw-patch.tar.gz"
   PATCH_FOLDER="2012patch"
   
   # Move to working directory
   cd "$WORKDIR"
   
   # Download the patch archive
   wget -q "https://opsramp-gateway.s3.us-east-2.amazonaws.com/patching/ubuntu22/vg-2000-UB22-Patch/$PATCH_ARCHIVE"
   
   mkdir -p "$PATCH_FOLDER"
   # Extract the archive
   tar -xzf "$PATCH_ARCHIVE" -C "$PATCH_FOLDER"
   
   # Navigate into the extracted folder
   cd "$PATCH_FOLDER"
   
   # Run the build script
   if [ -f build.sh ]; then
     sh build.sh
   else
     echo "Error: build.sh not found in $PATCH_FOLDER"
     exit 1
   fi
   
   # Check versions
   google-chrome --version
   microsoft-edge --version
   uname -r
   dpkg -l | grep "open-vm-tools"

5. Save the script

6. Schedule the script execution:

   • Select the script
   • Click Schedule (right panel)
   • Fill in details:
     • Schedule Name
     • Target Resource(s)
     • Schedule Type: One-time
   • Click Save.

7. Run the Scheduled Script from the Scheduled Script section.

8. To get the script version :

9. Review Execution Logs from the right-side panel for the status.

Method 2: Manual Execution

Use this if Agent based execution isn’t possible.

Prerequisites

• Access to the gateway system
• Appropriate user credentials

Steps for Manual Execution:

1. Login to Gateway using: ruser
2. Take root access by using the following command and enter password:

sudo su -

cd /tmp/

• Using patch link: https://opsramp-gateway.s3.us-east-2.amazonaws.com/patching/ubuntu22/vg-2000-UB22-Patch/2012-classicgw-patch.tar.gz
• Or using command:

  wget https://opsramp-gateway.s3.us-east-2.amazonaws.com/patching/ubuntu22/vg-2000-UB22-Patch/2012-classicgw-patch.tar.gz

5. Untar the downloaded file using the following command:

tar -xvzf 2012-classicgw-patch.tar.gz

sh build.sh

google-chrome --version
microsoft-edge --version
uname -r
dpkg -l | grep "open-vm-tools"

Expected Versions:

Note: Make sure to reboot the gateway to reflect the updated kernel version.